Technical Support Engineer with French

An international company in the field of technology and data solutions is looking for new French speakers to join their Brno office!

As a part of the technical support team, successful candidates will offer voice and email support for the company's European customer base. Duties include

• Providing technical information on support issues, product compatability and configuration
• Escalating cases to the L2 technical support team
• Processing any special requests

This is a position ideally suited to candidates passionate about technology, who love troubleshooting, and who wish to apply themselves on a daily basis. If this sounds like you, then we would love to hear from you today!

Requirements

• Fluent French
• Good English (B2 minimum)
• An active interest in technology and a willingness to learn new skills
• Excellent communication and problemsolving skills
• Previous experience in customer/technical support
• Eligible to work in the Czech Republic

Required education

• high school education

Language skills

• French: C1 - advanced
• English: B2 - upper intermediate

Benefits

• 5 weeks' holiday per year
• Multisport card for sport and recreational activities
• Lunch contributions
• Contributions to life insurance/pension
• Free language courses
• Training and development programmes
• Free workplace refreshments