Technical Support Engineer

For our client, who specializes in news production systems, we are seeking a new colleague for the position of Technical Support Engineer.

Job description:

• Provide Expert Technical Support: Deliver high-level technical support to broadcasters globally
• System Installation & Training: Install new systems and train journalists and IT staff at TV stations around the world
• 24/7 Communication: Manage communications via email and telephone hotline, including 24/7 support shifts
• Remote Troubleshooting: Solve advanced technical problems remotely, ensuring smooth operations for our clients
• Document & Report: Maintain detailed documentation of support cases and report bugs for continuous improvement

Requirements:

We are looking for individuals who excel in:

• Clear Communication: Excellent spoken and written English skills
• Technical Expertise: Advanced knowledge of Windows and Mac OS desktop operating systems, as well as server operating systems with a strong focus on Linux
• Flexibility: Availability to work on shifts and travel on short notice
• Reliability: A responsible and reliable approach to work
• Team Collaboration: Strong teamwork skills
• Quick Learning: The ability to rapidly learn new technologies and methods

Preferred Qualifications:

• Language Skills: Proficiency in Czech or Slovak, and additional languages like French, German, Spanish, Portuguese, or Hindi
• Technical Skills: Experience in database administration, SQL, and basic programming knowledge
• Soft Skills: Strong training, presentation, and interpersonal skills
• Leadership: Experience managing a team
• Support Experience: Previous experience in a technical support role

Languages:

Required: English

Advantageous: French, German, Spanish, Portuguese, Hindi, Czech, Slovak

What We Offer:

• Challenging Projects: Be part of interesting and challenging projects in the broadcast industry.
• Dynamic Team: Work with a fun, young, and dynamic team in an informal atmosphere.
• Global Travel: Travel to exciting destinations worldwide
• Flexibility: Benefit from flexible working hours and the possibility of working from home.
• Tech Gear: Laptop and cell phone provided
• Financial Rewards: Competitive salary, 13th salary, and performance-related bonuses.
• Health & Wellness: Annual training budget, Multisport card, sick days, and meal vouchers
• Team Activities: Participate in company events and teambuilding activities

If you are interested in this offer, please send us your structured resume. We will contact you shortly.

PŘEDVÝBĚR.CZ s.r.o. reserves the right not to contact candidates who do not meet the above requirements.

The advantage of working with us is speed! You will only have a phone interview with our consultants!

By responding to this advertisement, I agree that PŘEDVÝBĚR.CZ s.r.o., located at Na Kozačce 1289/7, Prague 2, will process my personal data for the purpose of job placement in accordance with Act No. 110/2019 Coll., until written revocation.

Základní údaje o pracovní pozici

Pozice:

Technical Support Engineer

Typ pracovního poměru:

Práce na plný úvazek

Mzda:

50000 - 70000 Kč

Místo výkonu práce:

Praha - Vokovice, Česká republika

Minimální stupeň vzdělání:

Středoškolské nebo odborné vyučení s maturitou

Další informace o volném místě:

Pozice není vhodná pro OZP.

Kontaktní údaje

Kontaktní osoba: