Service desk with German

• Point of contact for L1 Service Desk.
• Investigating issues engaging with problem management
• Continual service improvement activities.
• Provide guidance to users on next steps to resolve Access issues.

All profiles will be considered, but experienced profiles should feature

• Intermediate knowledge of T/S OS (Windows XP10), Browsers, MS Office suite
• Previous experience working in an ICT Service Desk environment
• Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
• Intermediate knowledge of Network collaborations & VPN T/S
• Fluent German and English

Required education

• high school education

Language skills

• English: B2 - upper intermediate
• German: C1 - advanced

Benefits

pracovná doba 9,00 - 17,30

We offer:

Interesting salary package

Possibility of professional growth

Trainings

Friendly working environment in an internationally respected company in the centre of Brno

Young and multicultural team

Language courses

Lunch vouchers