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Na VímVíc pro Vás máme dalších 830 nabídek
Zobrazit ostatní nabídkyVery nice INTERNATIONAL environment, SMALL firm where you find FRIENDLY, family-like group of colleagues.
We are seeking someone who speaks GERMAN and ENGLISH and who will join our team!
You will be responsible for
- Daily communication (via phone and email) with the colleagues and customers in Asian countries
- Receiving IT requests and incidents (by phone, email or IT Self Service) and analysing and evaluating these requests (if necessary forward them to 2nd level of IT support)
- Informing users about solving and fixing their requests
- Maintaining the database (record all contacts in IT Service Desk tool)
- Cooperating closely with other teams and departments
- Supporting team, cooperation with other team members
You will be provided a proper training, therefore there´s no need for a previous experience.
Location: Prague 8
Requirements
How do you know you are the right fit for this position?
You have these attributes
- High school/University degree
- German language fluent (C1)
- English language at least upperintermediate (B1/B2)
- Very good communication and analytical skills
- Experience in IT support (it is an advantage but not must; we are open to people with no experience, but you need to be motivated :)
Required education
- university degree
Language skills
- English: B2 - upper intermediate
- German: C1 - advanced
Benefits
- 25 vacation days
- Flexible working hours
- Meal vouchers
- Trainings and professional development courses
- Offices in the center of Prague