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Zobrazit ostatní nabídkyAre you a German speaker with an interest in IT?
A global leader in the IT field is currently looking for new members to join their Brno office.
In this role, you will
- Provide highquality 1st line support to users
- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
- Escalate an incident or troubleshoot tickets according to the company escalation
If you are a results-driven, coommunicative candidate who enjoys problem solving, why not take the next steps and apply today?
All profiles will be considered, but experienced profiles should feature
- Intermediate knowledge of T/S OS (Windows XP10), Browsers, MS Office suite
- Previous experience working in an ICT Service Desk environment
- Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
- Intermediate knowledge of Network collaborations & VPN T/S
- Fluent German and English
Required education
- high school education
Language skills
- English: C1 - advanced
- German: C1 - advanced
Benefits
- Monthly performance benefits
- Meal vouchers
- Multisport card
- 5 weeks holiday
- Language courses
- Accommodation for up to 2 weeks if relocating to Brno
- Excellent training opportunities