Customer Service Specialist with FRENCH

Are you interested in customer service, cash sollection or similar field?

Do you speak French and English?

We have a new career opportunity for you!

Well-established international company providing also financial services is currently expanding.

This is a great opportunity to get a challenging job, where you can utilize your experience / background in finance, within one of the top best employers in the Czech Republic!

Our client offers a wide range of career opportunities and strong ethical values, making it a great place to WORK, GROW and DEVELOP.

Tasks related to this role will include

• Internal communication with other departments and banks
• Credit management
• Compiling journal entries and assisting in financial statement preparation
• Interacting with internal departments and resolving cash applications concerns
• Creating dispute cases for short payments / chargebacks backs
• Communication with customers, providing subsequent analyzes
• Building relationship with customers and external partners and design solutions to streamline cooperation
• Checking accounts and economic indicators
• Identifying daily unapplied amounts, post to customer accounts, call on backup and provide with applicable information
• Completing special projects or reports as requested
• Cooperation on the annual planning and monthly closings
• Reporting of key performance indicators and results presentation
• Close cooperation with other departments on data processing

If you don’t have any experience, don’t worry, continuous training will be provided and you may become an EXPERT!

Requirements

• Fluency in English and French
• Experience in a similar job in finance / accounting / is great but not required
• Computer literacy (MS Office especially excellent knowledge of Excel)
• Excellent attention to detail and organizational skills
• Team player: promotes team atmosphere, collaborate with others and shares best practices
• Proven ability to effectively present information and respond to questions from groups of managers, clients, customers, etc.

This position is suitable for both fresh graduates and candidates with work experience.

Required education

• university degree

Language skills

• English: B2 - upper intermediate
• French: B2 - upper intermediate

Benefits

Annual bonus

Language and professional courses

Overtime payments

Pension insurance allowance

Refreshments at the workplace

Subsidized meal vouchers

Corporate events

Program Benefit Plus